Much has been written about preferred terms for labeling the individuals who receive healthcare services. Is patient, client, consumer, customer, survivor, or other alternatives preferred? Dr. Bebeau recalls an impactful moment when a guest speaker, discussing her mental health diagnosis and subsequent treatment, stated, “I have a serious medical disorder and I do not like to be called a consumer. I have not chosen to buy or participate in the services I often require. I am a patient with a serious medical condition.” In an effort to provide individual-focused care, the terms healthcare professionals use are important and should be tailored to the individual’s preference. In recognition of this complex issue, verbiage used to refer to the individual receiving care within these case scenarios intentionally varies. Individuals in these cases are referred to by their name as well as patient, client, or other terms.
OT Practice Framework:
Throughout the case scenarios, terminology from the AOTA OT Practice Framework: Domain and Process, 3rd edition is intentionally embedded in the formative and summative quiz questions. The purpose of integrating OT Practice Framework terminology into the case scenario is to demonstrate how these terms define the domain of knowledge and process of occupational therapy.
Commonly used medical terms, abbreviations, and acronyms are defined and used throughout the case scenarios. The intention is to immerse the learner in the terminology commonly used in a medical environment.